Privacy Policy

1. Information We Collect

Personal Information

When you contact us or use our services, we may collect:

• Name and contact information (email, phone number, mailing address)
• Business information (company name, website, industry)
• Project details and requirements
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

We use collected information to:

• Provide and improve our web design and digital marketing services
• Communicate with you about projects, services, and support
• Process payments and manage billing
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

Service Providers

• Payment processors (Stripe, PayPal)
• Email marketing services (if applicable)
• Analytics providers (Google Analytics)
• Cloud hosting services

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate fraud or security issues

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic and usage patterns
• Improve our services and content

You can control cookie settings through your browser. However, disabling cookies may affect website functionality.

5. Third-Party Services

Our website integrates with third-party services that have their own privacy policies:

• Google Analytics: For website analytics and performance tracking
• Google Calendar: For appointment scheduling
• FontAwesome: For website icons
• Google Fonts: For website typography

We recommend reviewing the privacy policies of these services.

6. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure hosting and storage
• Regular security updates and monitoring
• Limited access to personal information

While we strive to protect your data, no internet transmission is 100% secure.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We will delete or anonymize your data when it's no longer needed.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at info@rosecraftdesigns.com.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination

11. International Users

If you're accessing our website from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

13. Contact Information

If you have questions about this Privacy Policy, please contact us: